Product Recall Lawyer

What is a Product Recall?

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A product recall is a request that a batch or an entire production run of a product be returned to the manufacturer usually due to the discovery of safety issues. The recall is an effort to limit liability for corporate negligence (which can cause costly legal penalties) and to curb bad publicity. Recalls are costly to a company because they often entail replacing the recalled product or paying for damages caused in use.

 

A country’s consumer protection laws will have specific requirements in regards to product recalls. Safety-related recalls can be voluntarily initiated by the manufacturer or made compulsory by a government agency if the risk is seen to be significant and if it is in the best interests of the consumer.

 

All the companies and the manufacturers produce their product according to some specified criteria and standard accepted uniformly. However, when due to some safety precautions, some of the products do not met the set criteria or poses some kind of health hazard and puts the consumes to risk, the whole lot of the production batch is returned to the manufacturers so that it does not reaches the consumers. This is done to prevent any legal action and to enhance the goodwill of the manufacturer in the marketplace.

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Steps required to recall a product.

  • A product recall usually involves the following steps which may differ according to local laws:
  • Company/Supplier notifies the respective government agency of their intention to recall a product. Consumer hotlines or other communication channels are established.
  • Product recall announcements are released on the respective government agency’s website (if applicable) as well as in paid notices in the metropolitan daily newspapers. In some circumstances heightened publicity will also result in news television reports advising of the recall.
  • Typically the consumer is advised to return the goods regardless of condition to the store from which it was purchased for a full refund or modification.
  • Avenues for possible consumer compensation will vary depending on the specific laws governing consumer trade protection.

It does sound very easy to recall your product from the marketplace but it is not so. There are many steps that need to be taken to recall your product : –

 

  • Identifying the products to be recalled: – The first thing that a company should do is to identify which of the products have to be recalled and if any other product has also been affected.
  • The next step involves isolating the stock of defected products in the warehouse.
  • The distribution list should be checked so as to keep a track of the products which have been distributed and asking the distributors to send back the products immediately.
  • This is the most important step. The company should make efforts and publish ads in the newspapers so as to notify the consumers not to consume these products. The consumers should be advised regarding the health hazards that the product has.
  • Last but not the least. All the recalled products should be thoroughly checked the defect should be fixed.

 

When yet another product is recalled from the market on one ground or another, what can you as consumers do. Now, you need not feel helpless when you have bought a product and it is recalled. All you need to do is to notify us and we will make sure that you get your deserved compensation.

 

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